We are with your customers almost all day on behalf of the brand.
We aim to add value to brands, and in this context, we provide online support to the pre- and post-order communication experiences of our customers on the Amazon platform, whether positive or negative. In order to answer all the questions of our customers instantly and to guide them to improve the deficiencies that may arise, we actively participate online in all processes that make up 80% of today.
This means that we process the feedback of our contacts while looking for ways to maintain and improve the value of your brand in the eyes of the customer.
As a result, we aim to report back to you as product development ideas or brand status protection insights emerge.”